Shipping Policy | Guitar Gully
At Guitar Gully, we understand how important it is for you to receive your musical instruments and accessories on time and in perfect condition. Our shipping process is designed to be fast, reliable, and customer-friendly, ensuring that your order reaches you safely wherever you are in India.
Shipping Coverage
We deliver to all major cities and towns across India through trusted courier partners. Whether you are located in Delhi, Mumbai, Bangalore, Kolkata, or smaller towns, our aim is to provide you with a seamless delivery experience.
Delivery Timelines
Standard delivery usually takes between 4 to 7 business days, depending on your location. For select cities, express delivery options are available with delivery within 2 to 4 business days at an additional cost. Deliveries to remote or interior regions may take slightly longer based on courier service availability.
Shipping Charges
We offer free shipping on all prepaid orders above ₹999. For prepaid orders below this value, a nominal shipping fee will apply. Cash on Delivery (COD) orders may include an extra handling charge, which will be displayed at checkout before you confirm your purchase.
Order Processing and Tracking
All confirmed orders are processed within 24 to 48 hours. Once your order has been dispatched, you will receive an email confirmation along with a tracking link. This allows you to monitor your order status until it arrives at your doorstep.
Packaging and Safety
Musical instruments require special care during transit. At Guitar Gully, we use secure and industry-standard packaging materials to ensure that your guitar, keyboard, or any other accessory is protected from damage and delivered in perfect condition.
Possible Delays
While we work hard to deliver on time, certain factors such as weather disruptions, courier delays, or regional restrictions may sometimes affect delivery timelines. In such cases, our support team will keep you updated and ensure you receive your order as soon as possible.
Support for Shipping Queries
If you have any questions or concerns regarding your shipment, our customer support team is here to help.
Email: help@guitargully.com
Website: www.guitargully.com
Why Choose Guitar Gully for Your Orders
Guitar Gully is committed to providing a hassle-free online shopping experience with fast shipping, safe packaging, and reliable customer support. When you order from us, you are not just buying a product, you are investing in a trusted service that delivers music and happiness to your home.